Complain analysis of KElectric a utility company over the twitter channel. Building a product that will pick up complains on twitter and pass them on to […]
Changes in the financial technology domain have now made it possible to use QR code as primary point of payment origination from merchant locations within the […]
Since Microsoft’s adoption of Adxstudio and its reincarnation as MS CRM Portal a lot of features and capabilities have changed. The following table tries to highlight […]
Empathy Maps in Design Thinking are quickly created collaborative artifacts that increase our understanding of users. It’s the first principle of Design Thinking that we must […]
Personas are fictional representations of our users helping us design with greater clarity and understanding. Usually, they’re concise enough to fit on a large flash card, […]
In today’s digital world great brands differentiate their product and services through exceptional customer experiences. Exceptional customer experience come from service oriented mindset and the use […]