FAQ

1What is Digital Transformation?
Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation.
2What is a Digital Transformation Agency?
A digital transformation agency is a firm which helps companies to incorporate digital technology in their operations in such a way that it enhances their customers' experience. ... Rather, it speaks to the integration of technology within an organization in order to make it more efficient on all fronts.
3How do you deliver Digital Transformation?
We apply Design Thinking. Starting with workshops around following key questions: 1. 'What Is?', A discovery framework 2. 'What If?', Exploring what is possible 3. 'What wows?', Understanding what customers desire 4.'What works?, What can practically be delivered
4Do you develop Apps?
Yes as part of the digital transformation delivery exercise our engineering team design and develop the required applications
5Is the source code mine once the project is completed?
It was built by us, but it is now yours. That's all there is to it. We provide over the whole source code once we've finished developing your project, so it's yours with no fees or strings attached. It's up to you if you want to keep working with us for maintenance and updates or take the project in-house.
6Do you have your own employees or do you rely on third-party vendors?
Three is a crowd, as the saying goes. That is why we keep all of our operations in-house. All of our developers, designers, project managers, and other team members have been vetted and trained by us. As a result, we are able to provide high-quality, on-time projects.
7What happens if we get stuck in a bottleneck?
Face-to-face problem resolution is crucial for a successful project, and we value in-person contact. We understand that confidence must be earned, therefore we've had our credentials confirmed by Clutch.co to ensure that we're more than just a name on a computer screen.
8How do you deal with openness?
Our business is focused on long-term relationships, so we aim to gain and preserve your trust. This is accomplished by our unwavering dedication to complete transparency regarding ourselves, our processes, our work, and your project. While the frequency of updates is entirely up to you, we will always keep you informed about the status of your project, its budget, risks, schedules, and roadblocks.
9What is your web/mobile app development process like?
A simple phone call, in-person meeting, or email discussion may be all that is required for us to understand your objectives for smaller projects. Any/all of the following phases may be included in larger projects:

Initial Assessment — Meetings are held to gain a better understanding of the high-level requirements and to determine a budgetary estimate.

Expectations – The project's goals are discussed and prioritised, and everyone's roles are defined so that everyone knows what to expect and when.

Detailed Analysis — Business analysis is carried out through discussions with Subject Matter Experts, as well as other methods like as end-user surveys and focus groups.

Design - A talented Architect will create an elegant solution, recommending both business processes and technology. Priorities and dependencies are examined, and a project schedule is provided for approval prior to development.

bCubex a highly trained team of developers and testers to meet the project size and budget, and automated SDLC processes are started.

Training — We believe in intuitive software solutions that require little or no training, but we also recognise that some teams can be more productive right away if given some advice up front.

Go-Live — Activities such as outreach, first end-user assistance, and application monitoring that occur in the lead up to a product launch. Support — Our crew is always willing to assist with any post-production support difficulties that may arise.
10How am I charged for your work?
Simple appeals to us. As a result, we prefer fixed prices to hourly rates. We price it once you tell us what you want. End of story.
11What about artwork and graphics?
You can also rely on us when it comes to graphics and artwork. Our UX/UI designers are true experts in their field.
12I want a large and complicated system. Will you be able to handle it?
Certainly. We enjoy projects that take longer than three months and involve ten or more members of the itCraft team. We enjoy challenges like developing systems that are similar to Uber, Tinder, or any other popular app that serves millions of people every day. We employ cloud solutions for them because they may be used by a big number of people at the same time.
13I want to work with you. Where do I start?
Please share your concept with us. Let us know what your requirements are, as well as who and how your software will be used. [Click Here] to reach out to us.